New · 50% more AI Credits, every plan

Instant answers, trained on your own content.

Drop in URLs, PDFs, Drive folders or YouTube videos. DocuChat reads, indexes and answers — with citations, in 80+ languages, on a model you choose. Live in 5 minutes.

See how it works

No credit card 5-minute setup EU data residency GDPR-compliant

IT Support Live

Streaming Cited from your sources ~1.2s

How it works

Transform Your Support in Minutes

Set up your AI chatbots effortlessly and start saving time and resources immediately. Here's how we help you get there:

Import Resources

Upload documents or sync websites and Google Drive folders instantly. Add as many as you like, in any language.

🌐support.example.io

✓

📄handbook.pdf

76%

🗂Drive · /Policies

44%

Customize & Refine

Personalize every aspect of your chatbot, from visual style to conversational logic. No coding required.

Deploy & Analyze

Embed on your site or share via link. Monitor performance with in-depth analytics to continually improve user satisfaction.

How do I export my data?

From Settings → Export, choose JSON or CSV. [1]

−70%
Time spent on Q&A
90%+
Questions self-served
95%
Answer accuracy
80+
Languages

What's inside

Why Choose DocuChat?

Discover the unparalleled features that set us apart from the competition.

Powerful AI Models

Access frontier AI — GPT-5.2, GPT-5 mini, Claude Opus 4.5, Claude 3.5 Sonnet, Mistral Large 2, and Llama 4 Scout — with EU hosting available for Claude and Mistral.

GGPT-5.2 OpenAI flagship

CClaude Opus 4.5 Frontier reasoning

CClaude 3.5 Sonnet Balanced default

MMistral Large 2 EU-hosted

GGPT-5 mini Fast & cheap

LLlama 4 Scout Open weights

Smart Citations

Provide users with transparent sources for every answer, building trust and credibility.

[1] · handbook.pdf · pg 4Source · Handbook…the answer is grounded in the exact source passage, with the matching line highlighted in the document viewer…

Full EU Data Residency

Your data stays within the EU, ensuring full GDPR compliance and enhanced security.

GDPRISO 27001EU residency

Multilingual Support

Provide documents in any language, and the chatbots will reply in the user's language.

EnglishDeutschFrançaisEspañolItalianoPortuguêsNederlandsPolski日本語한국어中文العربية+ 68 more

In-Depth Analytics

Track analytics and performance with our analytics module. Seamlessly integrate with Google Tag Manager for custom tracking.

POST /v1/chat
{
"chatbot_id": "bot_3f8c…",
"message": "…"
}

Retrieval-tuned for accuracy
Hybrid keyword and semantic search, reranking, and structure-aware chunking that preserves document headings — on by default, so good answers don't depend on knob-tuning.
Document insights with chunk preview
Open any uploaded document to see exactly how it was parsed, chunked, and indexed. Spot retrieval issues before they hit your users.
Reads scanned PDFs and complex layouts
OCR for image-only PDFs, layout-aware reading order on multi-column documents, and structured extraction of tables from PDF, DOCX, PPTX, and XLSX.
Full Customization
Tailor every aspect of your chatbot, from visual design to conversational logic and behavior, without coding.
White Label
Offer chatbots under your own branding with our white label options.
Flexible Integration
Share privately with your team, distribute publicly via link, or embed directly on your website.
Team Collaboration
Manage your chatbots as a team, with role-based permissions and a shared knowledge base.
Dynamic User Context
Enhance chat accuracy with automatic user context detection and custom context injection for personalized responses.

Privacy & security

Your Data, Secure and Sovereign

We know that your data is sensitive and proprietary. At DocuChat, we believe that data privacy and security are priority zero.

Learn More About Security & Privacy

End-to-End EU Data Residency: All data processing and storage, including AI model inferences, occur within our EU-based servers, ensuring full GDPR compliance.
Your Data Is Yours: You have full control over your data. If you delete anything, it will be permanently removed from our servers.
No Data Used for AI Training: Rest assured, neither we nor our AI providers use your data to train models.
Best-in-Class Security: Our infrastructure leverages AWS's comprehensive compliance programs, including ISO 27001, SOC 2, and GDPR. Your data is encrypted in transit and at rest.

Customers

From real DocuChat users.

A small sample. Verified reviews are collected via Senja.

I have looked for few embed chat solution and DocuChat was the only one that gave me the full stack solution that include preview of the document and link in the response from where is the source document. Great tool that soon will save lots of time to my trainers.

Ophir Rom— CTO

The chatbots we use help us to find information more quickly. Partly as FAQs, partly for specific questions from concepts and documentation. The important information can be found in half the time compared to the traditional search.

Matthias Mut— CEO

The chatbot we created using DocuChat has become our go-to for internal FAQs and Standard Operating Procedures (SOPs). It's reduced 1-1 training and conversations by 50%.

Osman Aydın— Co-founder

Simple setup, great results. Our users like the speed the bot responds. Our documentation is very technical so it's a good tool for deflecting enquiries.

Mark— BDM at EMB

I found Docuchat interesting to create a customized chatbot able to answer technical questions regarding the features of our machines and provide support for solving technical problems in the field.

Michele Abelli— Software manager

Nice to use, user friendly and very effective in document's challenges!

Piotr Józefczyk— User

Pricing

Premium Features, Accessible Pricing

Get enterprise-grade AI chatbots at a fraction of the cost.

Free

For trying DocuChat without a credit card.

$0forever$0

1 chatbot
7,500 AI Credits per month
Fast models only (GPT-4o mini, Claude Haiku)
250 pages of source documents per month
Embed widget on up to 3 domains
End-to-end EU data residency

Essential

For individuals and personal projects.

$14/month$17

3 chatbots
50,000 AI Credits per month
Optional extra AI Credits with your own spend cap
Fast models (GPT-4o mini, Claude Haiku, Llama 4 Scout)
Extensive document and website support, including Google Drive sync
10,000 pages of source documents per month
Share privately with a link or embed on your site
Standard support via chat and email

Pro

For businesses and power users.

$31/month$37

Unlimited chatbots
150,000 AI Credits per month
Optional extra AI Credits with your own spend cap
Full model lineup including frontier models
End-to-end EU data residency
Extensive document and website support, including Google Drive sync
100,000 pages of source documents per month
Document insights with chunk previews
Share privately or embed on websites
Branding and white label options
Team features with 5 seats included, add more anytime
Priority support via chat and email

Enterprise

For large teams with specific needs.

Let's talk

All Pro features
As many AI Credits, pages, and seats as you need
Azure OpenAI integration for EU-hosted OpenAI
Custom spend caps and billing terms
Dedicated Slack channel for support
White glove onboarding for initial setup
Dedicated support and custom integrations

AI Credits meter chatbot usage based on real model cost. A typical question on our fastest models costs ~100 Credits; a flagship-model question can cost 1,000-2,000 Credits. Stay within your monthly allowance, or opt in to extra Credits with your own spend cap.

FAQ

Frequently Asked Questions

Have questions? We have answers. You can also reach out to us at hi@docuchat.io.

What sets DocuChat apart from other chatbot builders?

DocuChat delivers unmatched answer quality and genuine GDPR compliance, without the premium price tag. As an EU-based company, we ensure complete data residency with all storage and AI processing on EU servers, backed by carefully vetted EU-based subprocessors. Our intuitive interface enables anyone to set up and deploy highly accurate chatbots in minutes, offering a unique combination of performance, compliance, and ease of use that sets us apart in the market.

How does DocuChat ensure the best answer quality?

DocuChat ensures superior answer quality by leveraging cutting-edge AI models, including top-tier alternatives to well-known OpenAI models. We employ proprietary strategies for document analysis, information retrieval, and answer generation. Our advanced algorithms excel at contextual understanding, allowing for hyper-accurate responses.

Is my data secure with DocuChat?

Absolutely. We prioritize your data's security and privacy. All your data is stored and processed within the EU on our secure AWS Frankfurt servers. We are fully GDPR, CCPA, and PIPEDA compliant, and your data is never used to train AI models.

Is DocuChat GDPR compliant?

Yes, DocuChat is fully compliant with both the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA). Being headquartered in the European Union, we are naturally subject to some of the most stringent data protection laws in the world. Our servers are located in Frankfurt, Germany to ensure your data remains within the EU jurisdiction. All our subprocessors and service providers are either based in the EU or guarantee that their data storage is located within the EU. And we have also established detailed subprocessor agreements with each of these providers. We take data privacy and security very seriously, and we are committed to ensuring that your data is always protected.

What benefits can DocuChat bring to my business?

DocuChat enhances your business by providing efficient information retrieval, reducing time spent on data lookup or answering redundant questions. It serves as a 24/7 customer service tool, delivering precise answers to customer inquiries, and aids in internal knowledge management, supporting employees in their tasks. With DocuChat, you can streamline operations, improve customer experience, and bolster internal support.

What are the advantages of using DocuChat for personal projects?

DocuChat boosts productivity in personal projects through efficient information extraction from vast documents and an intuitive query interface for natural language inquiries. It provides transparent citations for answer verification and offers multilingual support, catering to diverse linguistic needs. Whether for research, study, or document management, DocuChat is a valuable time-saving tool.

What type of documents can I use to train my chatbot? What file formats are supported?

DocuChat supports a wide range of file types including PDF, Word, Excel, PowerPoint, e-book, Notepad, CSV, markdown, and media files. You can also add URLs and YouTube videos as sources of information as well as sync Google Drive folders into your chatbots.

How long does it take to train a chatbot?

The process is incredibly fast. For documents shorter than 100 pages, it typically takes just a few seconds to create a chatbot. If you upload a large number of documents or a single long document, it might take slightly longer, but almost never exceeds a minute.

What AI models does DocuChat use? Can I use GPT-5?

Yes! We support GPT-5.2, GPT-5 and its variants (GPT-5 Mini and GPT-5 Nano) along with other leading AI models including GPT-4o, GPT-4o mini, GPT-4 Turbo, Claude Opus 4.5, Claude 3.5 Sonnet, Claude 3 Haiku, Mistral Large 2, Llama 4 Scout, and Llama 3.1 70b. GPT-5.2 is our newest flagship model offering enhanced capabilities. The availability of specific models depends on your subscription plan.

What languages does DocuChat support?

DocuChat supports more than 80 different languages. This means that you can upload documents and ask questions in any of these supported languages, and your chatbots will respond in the language of the question.

Is my data used for training AI models?

No, we or other AI model providers do not use any of your documents, questions, or answers for training any AI models.

Can I track chatbot analytics?

Yes, DocuChat integrates seamlessly with Google Tag Manager (GTM) to track user interactions, questions asked, answers received, and other key metrics to help you understand and optimize chatbot performance.

How does user context enhancement work?

DocuChat can automatically detect user environment details (device, browser, OS) and allows dynamic injection of custom context via our API. This helps chatbots provide more personalized and accurate responses based on user-specific information.

Try It Out – You'll Be Surprised How Good It Is

Most people are surprised by how accurate our chatbots can be. Try it out for yourself.

Talk to us