Blog

Trust Center

Welcome to DocuChat's Trust Center. Here we share our compliance documentation, security measures, and privacy practices. We believe in transparency and want to give you full confidence in how we protect your data.

Compliance

GDPR

Privacy Notice

ISO 27001:2022

Policies & Procedures

Information Security Roles and Responsibilities

Software Development Lifecycle Policy

Business Continuity Plan

Operations Security Policy

Data Management Policy

Controls

We implement a range of controls to protect your data and ensure the highest level of security. These include the following:

Security Policies and Organization

Implemented comprehensive information security policies and procedures

Established clear security roles and responsibilities across organization

Enforced segregation of duties for critical systems

Maintained active contact with security authorities and groups

Integrated security requirements into all project management

Asset and Access Management

Maintained up-to-date inventory of all information assets

Enforced role-based access control across all systems

Implemented secure password policies and password manager

Conducted quarterly access rights reviews

Enforced multi-factor authentication across all services

Protected source code access with additional security controls

Applied data classification and handling procedures

Implemented secure media disposal processes

Technical Security

Enforced encryption for data at rest and in transit

Implemented centralized key management system

Established automated backup procedures with encryption

Implemented comprehensive logging and monitoring

Conducted regular vulnerability assessments

Enforced network segmentation and security controls

Maintained secure communication protocols

Systems Development and Operations

Implemented secure development lifecycle process

Enforced change management procedures for all systems

Maintained separate development and production environments

Implemented automated CI/CD security checks

Monitored system capacity and performance

Vendor Management and Business Continuity

Implemented supplier security requirements in contracts

Monitored supplier service levels and security compliance

Maintained business continuity and disaster recovery plans

Conducted regular disaster recovery testing

Established incident response procedures

Compliance and Risk Management

Conducted regular risk assessments and treatment

Maintained compliance with applicable regulations

Implemented privacy and data protection controls

Maintained security metrics and reporting

Documented all security exceptions and risks

Implemented physical security controls

Subprocessors

For US-based providers, we ensure GDPR compliance for all data transfers by using EU-based servers or implementing Standard Contractual Clauses (SCCs).